Contact Us: (903) 839-1800

  • An activation fee of $75 will be charged for all new residential customers.
  • Re-instatement fee of $50 will be charged for all returning residential customers.
  • Customers must call and speak to a customer service representative to cancel an account.
  • Cancellation requests from customers are effective on the last day of the month, and no refunds will be given for partial months.
  • Quarterly, semi-annual, and annual customers may receive a refund for unused prepaid months.